Help & Guidance

Here at Homecarers, we want to help you find the right support you need.

An image of a woman sat at a desk with a headset on.

Whether you have a question about our services, or our careers, we have the answer for you. If you have another question, please Contact Us for support.

FAQs

At Homecarers Care Services, we provide a number of services including respite, end-of-life care, dementia support, and more. For more information about the services we provide, please visit our services page.

At Homecarers Care Services, we provide services across Liverpool and Cheshire, including the following areas: Kensington, Old Swan, Tuebrook, Childwall, Wavertree, Woolton, Norris Green, West Derby, Knotty Ash, Croxteth, Stoneycroft, Stockbridge Village, Fazakerley, Chester, Neston, Ellesmere Port, Malpas, Winsford, and more.

To find your local branch, please click here.

To get in contact with a member of our team to enquire about our services, please call us on 0151 737 2820 or email info@home-carers.co.uk for our Liverpool services, call us on 01244 313 576 or email referralswestcheshire@home-carers.co.uk for our Chester services, or call us on 01606 606527 or email referralsmidcheshire@home-carers.co.uk for our Winsford services.

If you or someone you know is looking for a package of care, you can get in contact with ourselves via telephone or email, to speak to a friendly member of our team. After this, you will then receive a free at-home care assessment, where a home care specialist will provide a free consultation to create your personally tailored care plan. We will then discuss when your package of care will commence, where you will receive outstanding service, and your personalised care plan will be delivered by our care specialists.

If you are looking to start a rewarding career in care, look no further. We offer a number of full-time and part-time vacancies, with full training and opportunities for career progression. Once you apply to any of our open vacancies, you will be contacted by our friendly recruitment team, who will invite you in to complete a face-to-face interview, should your application be successful. Once you have successfully completed an interview with ourselves, you will then be offered a position at Homecarers. During your onboarding stage, you will be provided with comprehensive training at our 4-day induction, as well as shadowing with an experienced member of our care team. Once you have completed all necessary training, you will then start your journey to a rewarding career with Homecarers.

For more information about our open vacancies and career opportunities, please visit our careers page.

Here at Homecarers Care Services, we offer a number of benefits such as; ongoing training and development with experienced trainers, access to our Employee Assistance Programme with TELUS Health, an excellent refer a friend scheme with Care Friends, discounts on hundreds of retailers, access to wellbeing resources, and more.

For more information about our benefits, please visit our careers page.

At Homecarers, we offer an excellent refer a friend scheme with Care Friends, meaning you can earn up to £300 for each referral.

To learn more about our employee referral scheme, please click here.