Find your local branch
Liverpool 0151 737 2820
Cheshire 01244 313 576
Find your local branch
Liverpool 0151 737 2820
Cheshire 01244 313 576
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Understanding Care Choices

Understanding care and choosing the right type can feel overwhelming especially if it’s your first time exploring support options for yourself or a loved one.

At Homecarers Care Services, we’re here to make it simple.

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Explaining Domiciliary Care and extra care housing

There are a few main ways to receive care and support, depending on your needs and how independently you want to live.

Homecarers Care Services provide both domiciliary care and extra care housing, which offer different levels of help and flexibility. While we don’t operate care homes, we’ll explain how they fit into the wider picture so you can understand all your options.

Domiciliary Care (Care At Home)

Domiciliary care means receiving care and support in your own home. It’s ideal for people who want to stay where they’re comfortable but need some help with everyday tasks.

How it works:

  • You remain living in your own home.
  •  A Care Assistant visits at agreed times — this might be once or several times a day.
  • Support can include help with washing, dressing, preparing meals, taking medication, or simply providing companionship.
  • You decide how much help you need, and it can increase or decrease over time.
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Image of a service user and a Care Assistant, smiling and laughing whilst holding a cup of tea.

Extra Care Housing (Extra Care Schemes)

An Extra Care Scheme offers the best of both worlds: independence with support available when you need it. It’s designed for older people or adults with care needs who want to live in their own apartment but with care on site and a friendly community around them.

You live in your own self-contained flat within a purpose-built housing complex but have shared spaces like lounges, gardens and activity rooms that create a welcoming community. Homecarers Care Services provides an on-site care team to offer planned or emergency support. Every care plan is personalised; some residents receive regular daily visits, while others just like knowing help is nearby.

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Carer and service user

Care Homes

Care homes are residential settings for people who need full-time care and supervision, such as those with advanced care needs or health conditions that make it difficult to live independently. Residents move into the care home full-time. Staff are on site 24 hours a day to provide personal care, meals and support. Some care homes also have registered nurses for medical care.

While Homecarers Care Services offer domiciliary care and extra care schemes across Liverpool and Cheshire , we do not currently have any care homes.

Image of a service user and a Care Assistant, smiling and laughing whilst holding a cup of tea.

How We Support You

Choosing care can feel like a big step but we’re here to make it simple and reassuring from the very start. Our friendly team will guide you through every stage, making sure you feel supported, informed, and confident in your decisions. Here’s how it works:

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1

Contact Us

The first step is simple – reach out for a friendly chat. Our team will take the time to listen, understand your situation, and talk you through how we can help.

Home care in Liverpool and Cheshire
2

Free Home Visit

We'll come to see you at home for a relaxed assessment. It's a chance to talk about your needs, and what matters most to you. We'll also check your home environment to make sure it's safe and comfortable.

An image of one service user and a Care Assistant on a couch, smiling and laughing with each other.
3

Your Care Plan

Together, we'll create a care plan that's completely tailored to you – from your daily routines to the littlest things that make you smile. You'll be able to review and approve everything before care begins.

An image of one service user and a Care Assistant on a couch, smiling and laughing with each other.
4

Meet Your Carer

We'll carefully match you with a Care Assistant who fits your needs and personality. We want you to feel at ease and support by someone you can truly connect with.

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Care Begins

Your care journey starts with Homecarers Care Services by your side. We'll keep in touch to make sure you're happy and that your care continues to suit your changing needs.

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We Know Care Can Be Confusing – Let Us Help!

Deciding on care is a big step, and it’s normal to have questions or feel unsure. Our team is here to guide you through every stage, explain your options, and make sure you feel confident and supported. Whether you’re considering local authority or private care, we’ll help you understand the process and find the solution that’s right for you.

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Contact Us

Get in touch to find out how your local team can best support you and your loved ones needs.

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