What is TELUS Health One?
TELUS Health (formerly known as Lifeworks) is the employee assistance programme that we use for our staff members. Our staff can access a range of benefits and resources from TELUS that can assist them with their wellbeing, finances, and much more.
They are the leading global digital health and wellbeing provider who pride themselves on innovation, with the ultimate goal of connecting healthcare professionals and service users.
What benefits/support do TELUS Health offer?
TELUS offer a range of support and benefits such as:
- Free support phone line and chat box.
- Podcasts hub.
- Wellbeing and personal development videos.
- Monthly newsletter.
- Toolkits hub.
- CareNow programmes.
- Health check assessments.
- 5 free counselling sessions for friends or family.
- Cashback on a variety of different retailers (Boots, Sainburys, Ebay, Currys etc).
- Other exclusive discounts/offers on a variety of different retailers.
- Recognitions for staff.
Free support phone-line
TELUS offer a free phone-line and chat box for mental health and wellbeing support, well as support with financial situations and budget – this is available during normal working hours for those who need support. This is completely confidential and any personal details shared with one of the TELUS Health team will not be shared with anybody else, even the company that you are employed by.
CareNow Programmes
If you are signed up to the employee assistance programme offered by TELUS, you will also have access to the CareNow Programmes, which offer a variety of resources and support based on different topics, such as:
- Work well-being
- Effective parenting.
- Eating for health.
- Separation/divorce.
- Mindfulness
- Avoiding burnout
- Anxiety
- Stress
- Grief
- And much more…
How can I gain access to the benefits that TELUS offer?
To gain access to TELUS Health, you must be employed by ourselves or another company who use TELUS Health for their employee assistance programme.
If you are an employee of Homecarers Liverpool, please contact recruitment@home-carers.co.uk if you have not received an invitation email to the platform.
If you are an employee of Homecarers Cheshire, please contact hr@home-carers.co.uk if you have not received an invitation email to the platform.
If you would like to become an employee with Homecarers Care Services, please visit our ‘Careers’ page here to apply to one of our open vacancies.
Where can I find more information about TELUS?
If you would like to find out more information about the employee assistance programme that TELUS Health offer, please click here to find out more.