Our Outstanding Compliments - Starting Off 2025 With a Bang

Our Outstanding Compliments – Starting Off 2025 With a Bang

Graphic about compliments received for Homecarers Care Services

Over the past month, we have received a MULTITUDE of compliments from our staff, service users, and their family members about Homecarers Care Services, and the care that we provide to our clients. These compliments and 5-star reviews are just a testament to the exceptional care the provide to vulnerable adults across the community, providing them with vital support and companionship.

Here is what they had to say:

Compliments from Clients

“Carers are superheroes they have really helped our family with dad, cannot thank them enough for all what they do. Office staff are really pleasant too who call you right away if dad had any issues. Thanks again!”

“The carers are very experienced and friendly and helpful and do a wonderful job.”

“Thanks very much for your care and consideration given to me and my mother at such a difficult time for us.”

“A big thank you to the team of carers who looked after my mum. The family are grateful for your care of her during her months with HCL.”

“Fantastic new carer – Dominika. She prepared a lovely meal for me and left areas tidy and was polite, friendly and lovely to have around!”

“I would like to compliment a care coordinator in the home carers team for her calm and supportive manner whilst she deal with a medication issue on Tuesday evening. Despite this difficult situation, Chris acted calm and was quite upbeat rather that showing any signs of frustration. I found her manner encouraging whilst we are giving her instructions, and resolutions. I feel it is important to share this information with yourself and acknowledge positivity even is stressful situation.”

“I am deeply grateful for Ruth Mather’s exceptional leadership, which has greatly improved my care delivery and personal development at Homecarers, Chester.

Her supportive guidance, positive energy, and approachable demeanour have created a welcoming work environment, making even the toughest days manageable. Ruth’s attention to detail, practical advice, and ability to simplify complex tasks have enhanced my understanding of care protocols and boosted my confidence.

Her genuine concern for my well-being stands out, as shown by her thoughtful gestures, like checking on me whenever she spots me during commutes at work. She ensures seamless communication with management and patiently explains processes like the rota system, always correcting with kindness. Ruth’s dedication inspires me to deliver the highest standard of care every day.

With heartfelt appreciation.”

Compliments from Staff

“Never thought I would be working in healthcare again. Thanks Homecarers for giving me the opportunity to return to this field. I truly enjoy my journey at Homecarers, whether it involves handling double runs, single runs, or STAR calls. I have learned so much from my work and my colleagues, not only in healthcare but also in other aspects of life. There is always an opportunity to deepen my understanding and expand my knowledge. I feel a great sense of accomplishment when I can share useful healthcare insights or do my best to improve a client’s quality of life.

I would say that Homecarers is an excellent place for personal growth and development. After gaining solid knowledge from the training classes, I can confidently apply what I’ve learned during on-the-job training.
Most of the people I meet here are wonderful—whether it’s the clients, site staff, or office staff. I often encounter hilarious moments and feel truly blessed to experience so much laughter and joy at work.
I have worked in various sectors over the years, but I have discovered a better me at Homecarers.”

“Really good company to work for, they give you the chance in life to progress. I’ve now completed my NVQ level 5 thanks to them also learnt a lot along the way. No one else I would want to work for!”

“I’m very proud of my time at Homecarers, working for a company that makes a difference in the community I grew up in. Working in the office it’s great to see first hand the positive impact that Homecarers has through the care provided in many ways. The office atmosphere is incredibly welcoming and supporting; with friendly and hardworking colleagues who all share a common goal.

All of my interactions with anyone from any part of the company, whether that be management, the carers and especially service users who visit or call the office – everyone is always kind and appreciative, making the experience of working here even more rewarding and motivating. I’d recommend Homecarers to anybody who want’s to be a part of a dedicated team of people who want to make a positive impact on the community and each other.”

“Never thought I would be working in healthcare again. Thanks Homecarers for giving me the opportunity to return to this field. I truly enjoy my journey at Homecarers, whether it involves handling double runs, single runs, or STAR calls. I have learned so much from my work and my colleagues, not only in healthcare but also in other aspects of life. There is always an opportunity to deepen my understanding and expand my knowledge.

I feel a great sense of accomplishment when I can share useful healthcare insights or do my best to improve a client’s quality of life. I would say that Homecarers is an excellent place for personal growth and development. After gaining solid knowledge from the training classes, I can confidently apply what I’ve learned during on-the-job training. Most of the people I meet here are wonderful—whether it’s the clients, site staff, or office staff. I often encounter hilarious moments and feel truly blessed to experience so much laughter and joy at work. I have worked in various sectors over the years, but I have discovered a better me at Homecarers.”

“I left my job in hospitality in September to start working with Homecarers and I wish I had done it years ago!!! It’s the best feeling in the world going into your service users home and making a difference to their day. Some calls you are the only person they will see that day and it just brings that little bit of happiness into their lives. Homecarers have been amazing with me. I have a 7 year old son and they have been accommodating towards anything I need with him and anything else I have had issues with in my private life.

They are on call for us 24/7 and are always helpful with anything we need. I got carer of the month after only being there a month and was rewarded better than I have ever been in a job. I worked for a full known chain of pubs and have been given more help and support from Homecarers than I have in the 8 years I worked in the pub. If you’re looking for your sign to change and do something different then this is your sign. The work life balance is great. I have more free time with my family and am able to do more things with my working day.”